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TERMS & CONDITIONS

Effective Date: August 11, 2025

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These Terms and Conditions govern both:

  1. Your participation at Elevation Golf Club (“we,” “our,” or “us”), located at 4137 121st St Urbandale Iowa 50323, and

  2. Your use of our website www.elevation-golf.com and related online booking services.​

By becoming a member, visiting our facility, or using our website, you agree to comply with these terms.

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1. Membership Types & Access

​We offer Annual Commitment and Month-to-Month memberships. Access to facility amenities depends on the membership tier purchased and may include:

  • Trackman simulator bays (reservation required)

  • Short game area with chipping greens, putting greens, and sand bunker

  • Fitness and conditioning space

  • Member-only events, leagues, and clinics

​Full membership details are available at the front desk and on our website.

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2. Term & Renewal

​Annual Commitment Memberships:

  • Require a 12-month minimum commitment starting from the membership start date.

  • Automatically renew at the end of the term on a month-to-month basis (or another annual term if specified) unless canceled per Section 4.

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Month-to-Month Memberships:

  • Begin on the start date and automatically renew each month using the payment method on file.

  • Continue until canceled per Section 4.

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3. Payment & Fees

  • All membership dues are billed in advance and are non-refundable.

  • Payments are automatically charged to the payment method on file.

  • You are responsible for ensuring your payment information is current.

  • Declined or failed payments may result in suspension of membership until resolved.

  • Returned payments may incur an administrative fee.

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4. Cancellation Policy

​Annual Commitment Memberships:

  • Early cancellation during the 12-month term is only permitted for:

    • Medical Disability (requires physician’s note)

    • Relocation more than 50 miles from the facility (requires proof of new address)

    • Other Extenuating Circumstances (requires written request and management approval)

  • Approved early cancellations may incur a termination fee equal to one month’s dues or the remaining balance, whichever is less.

  • After the 12-month term, you may cancel with 30 days’ written notice.

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Month-to-Month Memberships:

  • May be canceled at any time with a 30 day written notice via email or in person.

  • No refunds for partial months or unused time.

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5. Reservation Policy (Simulators & Greens)

  • Reservations are required for simulator bays and certain short game sessions.

  • Reservation limits may vary by membership type.

  • No refunds of payments and/or simulator hours for late cancellations (less than 6 hours before booking).

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6. Facility Rules & Code of Conduct

​Members agree to:

  • Treat staff, guests, and fellow members respectfully.

  • Wear appropriate golf or athletic attire.

  • Follow all posted safety and usage guidelines.

  • Avoid damaging equipment, greens, or facility surfaces.

  • Refrain from smoking or drug use inside the facility. Alcohol is allowed if purchased from the facility.

Violation of these rules may result in suspension or termination without refund.

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7. Guest Policy

  • Guest passes may be available for purchase or included in certain memberships.

  • Members are responsible for the behavior of their guests.

  • Guest access may be restricted during peak hours.

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8. Participation & Liability Waiver

Participation in any golf or athletic activity involves inherent risks. By joining, visiting, or booking at Elevation Golf Club, you agree to release and hold harmless Elevation Golf Club, its owners, staff, and affiliates from any injury, loss, or damage related to use of the facility, except where prohibited by law.

You will be required to sign an additional Liability Waiver and Release Form before participating in activities. Refusal to sign may result in denial of access.

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9. Website Use

​By using www.elevation-golf.com, you agree to:

  • Use the site only for lawful purposes.

  • Not disrupt the site or attempt unauthorized access.

  • Not use automated tools (bots, scrapers, etc.) without our permission.

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10. Online Bookings & Payments

  • Online bookings and payments for memberships, day passes, events, and lessons are handled through third-party providers.

  • You agree to follow any terms set by these providers.

  • Payments are processed securely through these platforms.

  • Cancellations, no-shows, or refund requests are subject to our booking policy as stated in these terms and conditions.

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11. Intellectual Property

​All website content—including text, images, logos, and branding—is the property of Elevation Golf Club or its suppliers. You may not copy or distribute materials without our written consent.

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12. Third-Party Links

​We are not responsible for the content, terms, or practices of third-party websites linked from our site.

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13. Limitation of Liability

​We strive for accuracy but do not guarantee the completeness or reliability of our content. Use of our site and services is at your own risk. We are not liable for any direct, indirect, incidental, or consequential damages resulting from use of the site or services.

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14. Changes to Terms

​We may update these terms at any time. Members and users will receive at least 30 days’ notice of material changes. The most recent version will be posted on our website with an updated effective date.

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15. Contact Information

​Email: elevationgolfclub@gmail.com
Phone: (515) 306-0501
Address: 4137 121st St Urbandale Iowa 50323

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